90-Day Comprehensive Warranty
Our 90-day comprehensive warranty is a testament to the confidence we have in the quality and craftsmanship of our bed frames. This warranty guarantees that any parts of the bed frame found to be defective within 90 days of the purchase date will be repaired or replaced at no cost to the customer. We understand that purchasing a bed frame is an important investment, and this warranty is designed to provide our customers with peace of mind, knowing that they are receiving a product of the highest standard.
2-Year Part Replacement Warranty
Beyond the initial 90-day period, we continue to support our customers with a 2-year part replacement warranty. This extended warranty ensures that if any part of the bed frame fails due to defects in materials or workmanship within two years of the purchase date, we will supply replacement parts free of charge. This policy underscores our commitment to long-term customer satisfaction, allowing our customers to enjoy their bed frames with confidence over the years.
Warranty Limitations
It is important to note that both the 90-day comprehensive warranty and the 2-year part replacement warranty come with certain limitations. These warranties do not cover damage resulting from normal wear and tear, misuse, or improper assembly. Additionally, they are subject to specific terms and conditions that should be carefully reviewed by our customers before making a purchase. We strongly encourage our customers to familiarise themselves with the warranty details to fully understand the coverage and any exclusions that may apply.
Applicability of Warranties
These warranties are applicable exclusively to our bed frames and do not extend to mattresses, unless explicitly stated otherwise in the product description. Customers should carefully review the product information to ensure they are aware of the warranty coverage specific to their purchase.
Conclusion
Our warranties are designed to protect our customers and ensure they receive a product that meets our high standards of quality and durability. We are committed to providing ongoing support to our customers, allowing them to enjoy their bed frames with confidence and peace of mind.