Thank you for visiting PSCL™  Beds UK. Here are some of the most popular FAQs:

Do you have a showroom?

Sorry, we don’t have a showroom. We are a purely online company. But, We can deliver all over the UK. We are a registered and UK-owned business.

Will I receive the same product that I see in the picture?

Yes, the bed we will send out to you will be exactly the same as the picture shown on PSCL Beds’ website. Of course, it will be the colour which you choose.

What is the difference between a slatted base ottoman and a solid base ottoman?

At PSCL Beds, we offer two types of Ottoman bases – slatted and solid. The slatted Ottoman base comes flat packed and takes longer to assemble, but it provides a sturdy base for your mattress. It is constructed with a series of wooden slats that are securely attached to the base, creating a durable and supportive platform for your mattress.

On the other hand, our solid base Ottoman comes pre-built in two parts and is recommended for properties with spacious staircases, as it can be difficult to manoeuvre into a room due to its size. It has two compartments that are designed to hold your belongings, providing ample storage space. This type of Ottoman base is constructed with a solid wooden base that provides a more robust and durable support for your mattress.

In summary, the main difference between a slatted and solid Ottoman base is the construction and ease of assembly.

What is a solid black base lid?

As shown in the image below, it’s an alternative base to ordinary slats. If you are looking for a stronger and long-lasting base then this is the option to go for

How long will delivery take?

Our standard delivery time for most mainland UK addresses is between 5 to 10 working days from the date of your order. However, please note that delivery to certain parts of the UK, such as the Highlands, Northern Ireland and some parts of the western coast of Wales, may take slightly longer due to logistical reasons. Our delivery team will inform you of any delays and ensure your order is delivered as soon as possible.

This information is accurate and is updated regularly.

What measurements do I need to check?

To ensure that your new bed will fit in your home, it’s important to take a few measurements before placing your order. This will help you make sure that the headboard, which is typically the largest part of the bed, will fit through the doors and into your desired room.

First, measure the width and height of the door through which the bed will need to pass. This will give you an idea of whether the headboard will fit through the door. Next, measure the space in your home where you plan to place the bed. This will help you determine if the bed will fit comfortably in the room and if there is enough space for the bed as a whole.

It’s also a good idea to consider any potential obstacles that the bed may need to navigate, such as narrow hallways or tight corners. Make sure to measure these areas as well to ensure that the bed can pass through them.

Once you have all of these measurements, you can compare them to the dimensions of the bed and headboard to determine if they will fit in your home. If you have any doubts or concerns, don’t hesitate to reach out to us for assistance. We’ll be happy to help you plan the best route for getting your new bed into your home.

How easy is it to build the bed at home?

At PSCL Beds, we strive to make the assembly process of our products as simple and straightforward as possible. To ensure that our customers can build their beds with ease, we provide detailed instructions and a video tutorial link that can be accessed online. These resources will guide you through each step of the assembly process, from unpacking the bed to setting it up in your bedroom. If you have any questions or concerns during the assembly process, our customer service team is available to provide assistance and support.

How can I return an item?

At PSCL Beds, we take great pride in the quality of our products, and we want you to be completely satisfied with your purchase. However, as our beds are made to order in the specific colour and size of your choice, they are non-returnable items. Therefore, we strongly recommend that you order free fabric samples before making your purchase to ensure that you are happy with your choice. Additionally, if you have any doubts or questions, you can speak to one of our staff members over the phone or WhatsApp to clarify any concerns. Our customer service team will be happy to assist you in any way possible to ensure that you are fully satisfied with your order.